Last updated: 3/13/2025
1. Agreement to Terms
By accessing or using IndieFeedback's feedback management platform, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.
2. Description of Service
IndieFeedback provides a feedback management platform that allows indie developers to:
- Create feedback boards for their apps and projects
- Collect user feedback, ideas, and bug reports
- Enable users to vote on and comment on feedback items
- Manage and respond to user feedback
- Track feedback status and implementation progress
3. Pricing and Payment
Our pricing structure may include:
- Free tier with basic features
- Paid plans with additional features and higher usage limits
- One-time and subscription purchase options
- Payments processed securely through Stripe
Specific pricing details are available on our website and may be updated from time to time.
4. User Responsibilities
You are responsible for:
- Maintaining the security of your account credentials
- Ensuring the content on your feedback boards complies with all applicable laws and regulations
- Moderating user submissions on your feedback boards
- Not using the service for any illegal or unauthorized purpose
- Respecting the usage limits of your plan
- Obtaining appropriate consent from your users for collecting their feedback
5. Content and Conduct
When using IndieFeedback, you agree not to:
- Post or allow content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- Impersonate any person or entity
- Upload malicious code or attempt to interfere with the service
- Collect user information without appropriate consent
- Use the service to spam or send unsolicited messages
We reserve the right to remove content that violates these terms and to suspend or terminate accounts engaged in such behavior.
6. Data Privacy and Security
We are committed to protecting your data:
- All user data is handled according to our Privacy Policy
- We follow industry best practices for security
- We process data in accordance with applicable data protection laws
7. Service Availability
Regarding our service:
- We strive for high uptime but do not guarantee 100% availability
- We may perform maintenance with advance notice when possible
- Service quality may vary based on network conditions and other factors
- We are not liable for any damages due to service interruptions
- We reserve the right to modify or discontinue features
8. Intellectual Property
Regarding intellectual property:
- By submitting content, you grant us a license to use, display, and distribute that content in connection with providing the service
- Feedback submitted by users to your boards is subject to your own terms and policies
9. Third-Party Services
Regarding third-party services:
- Our service may integrate with third-party services like Supabase and Stripe
- You must comply with all third-party terms of service when using these integrations
- We are not responsible for third-party service availability or functionality
- Third-party services may have their own terms and privacy policies
10. Termination
We reserve the right to terminate or suspend access to our service:
- For violation of these terms
- For non-payment of fees (if applicable)
- For excessive or abusive usage of the platform
- At our sole discretion with reasonable notice
Upon termination, your right to use the service will cease immediately. You may request an export of your data prior to account deletion, subject to our data retention policies.