Last updated: 3/13/2025
Introduction
IndieFeedback ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our feedback management platform for indie developers.
Information We Collect
Account Information
- Email address and profile information
- Usage data and preferences
- Authentication tokens and credentials
- Subscription and billing information (if applicable)
Feedback Board Data
- Board configurations and settings
- Feedback items (ideas, bugs, feature requests)
- Categories and status settings
- Votes and comments on feedback items
- Timestamp information
User Submission Data
- Email addresses of feedback submitters (when provided)
- Content of feedback submissions and comments
- Voting activity
- Report information for inappropriate content
How We Use Your Information
- To provide and maintain our feedback management service
- To create and manage feedback boards for your projects
- To enable users to submit, vote on, and comment on feedback
- To process payments and manage subscriptions (if applicable)
- To notify you about feedback activity and updates
- To provide customer support and technical assistance
- To improve our platform's features and usability
- To monitor and optimize service performance
- To send service updates and promotional communications
Data Storage and Security
We implement robust security measures to protect your data:
- Secure authentication through Supabase
- Encryption for sensitive data
- Regular security audits and updates
- Access controls and authentication measures
- Secure payment processing through Stripe
Third-Party Services
We integrate with various third-party services including:
- Supabase for authentication and data storage
- Stripe for payment processing (if applicable)
- Email services for notifications
Each of these services has their own privacy policies that govern how they handle your data.
Your Data Rights
You have the right to:
- Access and view your account and feedback board data
- Modify or delete your feedback boards and submissions
- Export your feedback data
- Manage your notification preferences
- Request complete account deletion
Data Retention
We retain your data as follows:
- Account information is retained while your account is active
- Feedback board data is retained until you delete it or close your account
- Payment information is retained as required for legal and accounting purposes
- You can request deletion of your account and associated data at any time
Cookies and Tracking
Our service uses cookies and similar technologies to:
- Maintain your authentication session
- Remember your preferences
- Analyze usage patterns to improve our service
- You can control cookie settings through your browser preferences
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will update the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.